At Dyntec Limited (“Dyntec,” “we,” “us,” or “our”), we are committed to protecting your privacy and handling your information responsibly. This Privacy & Cookie Policy explains how we collect, use, share, and protect your personal information when you interact with our website, services, and communications.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide, including your:

• Name and contact details (e.g., email, phone number).

• Information submitted via forms, enquiries, or support requests.

• Details provided when subscribing to newsletters or marketing communications.

We use this information to:

• Provide and improve our services.

• Respond to enquiries and deliver customer support.

• Personalise your experience on our website.

• Send you updates, offers, and communications (where you have consented).

• Comply with legal and regulatory obligations.

2. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, analyse site traffic, and understand user behaviour.

Cookies are small text files stored on your device. By continuing to browse our site, you agree to the use of cookies in line with this policy.

We use the following types of cookies:

• Necessary – essential for core website functionality (e.g., remembering consent settings, secure login).

• Functional – support enhanced features such as social sharing and feedback tools.

• Analytics – provide insights into visitor numbers, traffic sources, and usage patterns (e.g., Google Analytics).

• Performance – help us measure and improve site performance.

• Advertising – deliver relevant ads and measure campaign effectiveness.

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Managing cookies: You can change your preferences at any time via the “Manage Cookie Settings” link on our website or through your browser settings. Please note some features may not work correctly if cookies are disabled.

Cookies in use on this site include:

3. Sharing Your Information

We may share your personal information only in these circumstances:

• With service providers – trusted third parties that help us operate our website or deliver services.

• For legal reasons – if required by law, regulation, or legal process.

• With your consent – if you have explicitly agreed to such sharing.

We never sell your personal data to third parties.

4. Data Security & Retention

We implement appropriate technical and organisational measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security of your data.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

5. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Restrict or object to certain types of processing.

• Withdraw consent at any time (where processing is based on consent).

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights are being infringed.

To exercise these rights, please contact us using the details below.

6. Third-Party Links

Our website may contain links to third-party sites or services. We are not responsible for their content or privacy practices. Please review their privacy policies before providing any personal information.

7. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with the updated date. Please review periodically to stay informed.

8. Contact Us

If you have any questions or requests regarding this policy, please contact us at:

Dyntec Limited
📧 contact@dyntec.co.uk